Marc Humpert

Product Design · Service Design · UX Research · Design Strategy

15+ years turning organizational complexity into clear, usable experiences.

Red Cross
Red Cross
Unifying forecasting, scheduling, and resource planning through AI-supported decision systems.
Bank Of The West
Bank Of The West
Building a scalable digital banking foundation during enterprise transformation.
Interactive Classroom
MIND Education
Supporting real-time instructional decisions across K–6 classrooms.
AT&T
AT&T
Designing enterprise governance systems for compliance and asset management.
Disney
Disney Movie Club
Increasing engagement and conversion across subscription e-commerce journeys.

Experience designing products and systems used by millions of customers, employees, educators, healthcare professionals, and operational teams.

Logo for Acura
Logo for Amazon
Logo for Red Cross
Logo for AT&T
Logo for Bank Of The West
Logo for BI
Logo for Disney
Logo for Ericsson
Logo for Honda
Logo for Lenovo
Logo for Microsoft
Logo for MIND Research Institute
Logo for New York Presbyterian
Logo for Pfizer
Logo for Southern California Edison
Logo for T-Mobile

What It's Like To Work With Me

Marc's the kind of designer every team needs - skilled, thoughtful, and genuinely invested in creating great experiences.
Amanda Corbo
CXO & Product Design Executive
He has the ability to synthesize elaborate concepts into elegant flows, and a unique knack for finding the natural path the mind wants to take through even the most labyrinth-like systems.
Paige Banks
Lead Copywriter
He is so bright, observant, and a great listener, and really understands how to connect with customers and get them to share their perspectives.
Morris Neer
Senior UX Designer

How I Work

Product & Platform Design
Designing enterprise software, workflow systems, AI-enabled products, and multi-role experiences.
Service & Experience Design
Connecting products, operations, communications, and organizational touchpoints into cohesive experiences.
Research & Organizational Alignment
Helping organizations understand user needs, align stakeholders, and define future-state product strategy.

About Me

Portrait photograph

I'm a product designer who helps make complex systems easier to understand and use.

Over the past 15+ years, I've designed forecasting tools, operational platforms, enterprise workflows, dashboards, and customer-facing products across healthcare, education, financial services, telecommunications, and emerging technologies.

My work combines product design, service design, research, and systems thinking to transform complex organizational problems into software that is easier for people to understand and use, meeting the needs of how people work, learn, and make decisions.

Whether I'm facilitating workshops, conducting research, mapping services, or designing products, I'm most energized by bringing clarity to complicated problems and helping teams move forward together.

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